Client Charter

As a valued client, we aim to provide you with a service that meets all your recruitment requirements. To ensure that we provide industry-leading levels of service, we make the following promises to you:

• All candidates are fully interviewed prior to CV submission
• All candidates submitted for a vacancy will be given a detailed job specification, where applicable
• Candidates are fully referenced to your criteria

• All clients have a dedicated Account Manager and a fully briefed secondary contact
• We will conduct regular service reviews to ensure that we are meeting or exceeding your expectations
• We provide an industry leading benefits package to temporary workers to encourage loyalty
• All our consultants undergo an intensive training programme and on-going development

• We will adhere to your required response times
• We conduct candidate feedback/evaluation surveys as part of our post-placement candidate reviews
• We are able to provide salary surveys to your specification
• Where possible, we will take a job brief in person

• An Account Management Programme will be devised for your needs
• We invest in state-of-the-art recruitment technology
• We are able to provide competency based testing and interviewing, to your requirements
• All clients have a dedicated invoice and payroll contact

• To highlight our commitment to our clients, and our belief in our service, we provide cast-iron guarantees to all clients. Further details available on request